All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
Customer can cancel his order anytime up to the cut-off time of the chosen slot for which a customer has placed
an order—by dropping us an email at hellothevegbox@gmail.com OR by calling our customer service OR
alternatively, Android users can cancel their order by themselves via our nearit.online app. For all the
canceled orders, we shall refund any outstanding payments already made by the customer. However, if we suspect
any fraudulent transaction by any customer or any transaction which defies our terms & conditions of using the
website, we, at our sole discretion may cancel such order. We shall maintain a negative list of all fraudulent
transactions and customers and deny future access to them (or cancel any orders placed by them). If due to some
reason, a customer is not satisfied with the quality or freshness of the product delivered, he is entitled to
return the product at the time of delivery or within the delivered date (and not more than that). We will take
the returned product back with us and same will be notified to our team for any outstanding amount to be
credited back to your account, which will be refunded to you in your account or the same can be reimbursed in
next purchase.
Note: nearit.online solely has the right to cancel the order with or without reason at any point of time.
Terms & Condition
1. Online payment refund takes about 3-4 working days by bank to credit money in customer's account.
2. Product delivery is based on product’s availability.
3. Once order is received by you, we request you to check all the things like products quantity, mrp, unit, etc. Once it is delivered to you no further queries will be entertained.
4. nearit.online will not be responsible for the late delivery in case of unpredictable weather, or unavoidable circumstances or any natural calamity.
Return Policy
1. Products like Fruits & Vegetables, Dairy, Frozen, Bakery - they can’t be returned.
2. FMCG (Fast-moving consumer goods) Products can be returned at the time of delivery.
3. Opened lid or broken or tampered seal products will not be returned.
4. Expired products are under return policy point.
5. nearit.online will not take damaged products as a return goods.